Patient Centricity – Improving Study Performance by Putting Patients First

Patient centricity ideas are everywhere today.  But, too often it is not seen by patients in a clinical trial. It seems like – the patient is at the center but the patients’ point of view is not. Patient Centricity – Sponsors vs. Patients Today, patients are asking for more input with sponsors throughout the drug development cycle.  And regulatory[…]

Concierge & Coaches: Mayday for Patient Engagement in Clinical Trials?

About five years ago, Amazon launched its contribution into the already crowded tablet market, the Kindle Fire.  While at its core it was like many other Android based tablets, Amazon built Kindle Fire’s user interface from the ground up.  It included some innovative features unseen in other similar products. One of the more innovative features was[…]

Do Patients Really Want to Use Your Patient Portal?

In June of 2016, Salesforce.com commissioned a survey conducted by Harris Poll of 2,025 adults aged 18 or older.  Of these adults, there were 1,736 who had both medical insurance and a primary care doctor. Respondents were sub-grouped, based on generational demographics: Baby Boomers (55+) Generation ‘X’ (35-54) Millennials (18-34) The survey included data on patients’ interest[…]

Patient Engagement Ideathon Winner: Changing the Message of Clinical Trials

The Center for Information & Study On Clinical Research Participation concluded its first Ideathon. The $10,000 prize went to C2: The Clinical Study Change Agent Collective. The team included members of FCB Health with input from a few notable Pharma companies as reported in this press release. Ideas for Patient Engagement in Clinical Trials The team[…]

Patient Engagement Solutions: Cleveland Clinic On Not Being Dumb With Smartphone Apps

What can you do to improve patient engagement solutions?  As part of its series of “Pop Health” forums, HIMMS last week invited Cleveland Clinic Chief Experience Officer Adrienne Boissy, MD, to speak.   She shared Cleveland Clinic’s insights on how to improve patient engagement.  Her key message:  more apps are not the answer. Dr. Boissy was[…]

How to Be a Great Project Manager And Still Sleep at Night

During a recent call with an end user/client, I heard the all too common phone response, “IT screwed up in the past and I’m really anxious.” And, just like that, as a project manager, I was lumped in with a rich and sordid history of every failed IT project that ever existed in all of[…]

Patient Centricity – 5 Steps to A Positive Sum Game

A few months ago, I had an interview with a Clinical Leader in the Boston area. We discussed the state of patient centricity in healthcare. From that conversation, I came to an interesting conclusion. Patient centricity is everywhere, but too often not from the patients’ outlook. That is to say – the patient is at[…]

Top 5 Reasons Why Your Biotech Needs a Project Manager

If you work at a biotech or small pharmaceutical company, you are under the microscope. You have investors waiting for the next bit of good news to raise confidence in your hard work. Your budget is limited because all funds are being used to accumulate that new data and generate the next press release. Your[…]

Clinical Operations Process Improvement Metrics (Part V – Take the Long View)

In previous blog posts, I’ve zeroed in on two of the three main areas where companies struggle with metrics. This time, I’ll focus on the third – the use of short-sighted metrics. “Localized metrics” are metrics that measure small (individual or departmental) goals. They do not have a link to broader company objectives. This use can[…]

Resource Management: Less Complex Algorithms – More Meaningful Insights Part II

In part one of this blog, I told you how tired our client was of talking about algorithms. The frustration stemmed from the fact that algorithms should perfectly predict resource needs. But difficulty pinpointing the correct factor or two, office politics, and using overly complex algorithms get in the way of accurate predictions. Our client was much[…]

Clinical Operations Process Improvement Metrics (Part IV – Getting It Right)

As I’ve mentioned in previous blogs, many companies struggle with getting their metrics right. Examples of these struggles abound but usually fall into three general groups.  Last time I talked about collecting too much data.  Now I will discuss the second one, poor/misaligned data or lagging metrics. Each company is different and must decide for itself which[…]

Compliance. It’s Never a Problem Until it’s a Problem

  These are the words I often share with clients when talking about compliance problems.  What I mean by, “It’s never a problem, until it’s a problem,” is that: It is difficult to foresee everything when it comes to compliance Most problems will not rear their ugly head until late in the game Don’t try[…]